Mirror & Cabinet Warranty

Every Invogue mirror and mirror cabinet is covered for 2 years from the date of purchase, and that includes the lighting and electrics.

What’s covered

We cover your mirror or cabinet against defects in materials and workmanship for 2 years from the date you bought it.

LED mirrors, framed, full-length and make-up mirrors 2 years
Mirror cabinets 2 years
LED lighting and electrical parts, including the demister where fitted 2 years

If your mirror or cabinet develops a fault covered by this warranty, we’ll send you a new one.

Keeping your warranty valid

  • It’s installed by a licensed electrician, to AS/NZS 3000, following the installation guide for your model.
  • It’s used indoors, in a home.
  • It’s cleaned with a soft microfibre cloth and water or mild soapy water, then dried. No abrasive cleaners, chemical sprays or steam cleaners: they attack the mirror backing and the demister film.
  • The claim comes from the original purchaser, with proof of purchase.

Not covered

  • Misuse, or damage during installation.
  • Damage from the cleaning products or methods listed above.
  • Normal wear and tear.
  • Consequential loss.

Making a claim

  1. Email info@invoguemirrors.com.au with your order number.
  2. Send a few photos or a short video of the fault, and tell us what’s happening.
  3. We’ll reply within 2 business days and take it from there. If we need the mirror or a part back, we cover the return shipping on approved claims.
Invogue Mirrors & Bathware
Warrantor: InVogue Assets Group Pty Ltd, ABN 86 646 861 314
7 Clavering Road, Bayswater WA 6053
Phone: 1300 221 495
Email: info@invoguemirrors.com.au

Arrived damaged?

Check your mirror or cabinet when it arrives. If anything’s been damaged in transit, email us within 48 hours of delivery with photos or a short video of the item and its packaging, and keep the packaging until we’ve sorted it out. We’ll send a replacement as fast as we can, or refund you if you’d rather.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits given by this warranty are in addition to other rights and remedies you have under a law in relation to the goods to which the warranty relates.

Looking for taps, showers or bathroom hardware? See the tapware & bathroom hardware warranty.